Privacy Policy

Purcell Farrier Supply is committed to protecting our customer privacy and takes its responsibility regarding the security of customer information very seriously.We will be clear and transparent about the information we are collecting and what we will do with that information.This Policy sets out the following:

What personal data we collect and process about you in connection with your relationship with us as a customer and through your use of our website, mobile applications;

• Where we obtain the data from;
• What we do with that data;
• How we store the data;
• Who we transfer/disclose that data to;
• How we deal with your data protection rights;
• And how we comply with the data protection rules.

All personal data is collected and processed in accordance with United Kingdom and EU data protection laws.

Data Controller

Purcell Farrier Supply is the “data controller” of all personal information that is collected and used about Purcell Farrier Supply customers.

What personal data do we collect from the people that visit our website or app

Personal data means any information relating to you which allows us to identify you, such as your name, contact details, order number, payment details and information about your access to our website.We may collect personal data from you when create a account, use our website and other websites accessible through our website or when you contact us.

Specifically, we may collect the following information: When ordering or registering on our website, as appropriate, you may be asked to enter your name, email, phone number and address for shipping.

What do we use your personal data for, why and for how long

Your data may be used for the following purposes:
A. We may use the shipping information we collect from you when you make a purchase for shipping purposes only.
B. Contacting you: we send you communications about the product you purchase to our website or app.

We will kept your data for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89 of EU General Data Protection Regulation (EU-GDPR) subject to implementation of the appropriate technical and organizational measures required by this Regulation in order to safeguard the rights and freedoms of the data subject .

Sharing your personal data

We may share your personal data with the following third parties for the purpose described in this Privacy Policy:
A. Government authorities, law enforcement bodies, regulators for compliance with legal requirements;
B. Credit and debit card companies which facilitate your payments to us, and anti-fraud screening, which may need information about your method of payment; Legal and other professional advisers, law courts and law enforcement bodies in all countries we operate in, in order to enforce our legal rights in relation to our contract with you;

Cookies and site tracking

This site uses cookies to enable us to improve our service to you and to provide certain features that you may find useful. Cookies are small text files that are transferred to your computer's hard drive through your web browser to enable us to recognize your browser and help us to track visitors to our site; thus enabling us to understand better the products and services that will be most suitable to you. Most Web browsers automatically accept cookies, but, if you wish, you can change these browser settings by accepting, rejecting and deleting cookies. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If you choose to change these settings, you may find that certain functions and features will not work as intended. The cookies we use do not detect any information stored on your computers.For more information about cookies and how to stop cookies being installed visit the following website:

Your Data Protection Rights

Under certain circumstances, by law you have the right to:
• Request information about whether we hold personal information about you, and, if so, what that information is and why we are holding/using it.
• Request access to your personal information (commonly known as a "data subject access request"). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it. A small fee will be payable.
• Request rectification of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected. You can make corrections to your personal data through your account. Any changes made by you will only show in orders made after these changes have been made and not in existing orders. Terms & conditions apply in relation to the correction of any errors on your existing orders.
• Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below). You can delete that personal data where our use of this data is based on your consent by updating your account.
• Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes. You can object to our processing of your data for direct marketing purposes by unsubscribing from our mailing list or updating the settings for your App (see section ‘What do we use your personal data for, why and for how long’ for more details).
• Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
• Withdraw consent. In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law. You can withdraw your consent to our use of your personal data through your account or by unsubscribing from our e-marketing mailing or push notification list (see section ‘What do we use your personal data for, why and for how long’ for more details).

This policy should help you to better understand how we use your personal information, it explains in detail the types of personal information we collect, what we use it for and who we may share it with.

If you have any further questions about this policy or how we handle your personal information. You can contact us at

Changes to Privacy Policy

Our Privacy Policy may change from time to time and any changes to the statement will be communicated to you by way of an e-mail or a notice on our website.